PKT: Why are some member's who are on the dashboard not appearing on PKTConnect?

Did you add member's to the PKT dashboard, but they have not appeared on your PKTConnect roster?  If so, your members must login to PKTConnect through the dashboard for their account to be pushed to ChapterSpot.

If your member has tried to access their PKTConnect account through the dashboard, but is having difficulty, please have them push the "Problems Logging Into ChapterSpot?" button.  A picture of it is below:


If your members have tried the above steps and still cannot access their account, or are not appearing on PKTConnect please email support@chapterspot.com

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