Why aren't my members receiving text messages?

Are some of your member's reporting that they are not currently receiving text messages?  Please have your members check and confirm that their phone number and carrier are correctly entered.  They can do this by logging in and Account Settings, then SMS Messages.

If this information is correct and they still are not receiving messages please send the following information to support@chapterspot.com:

Email of person sending the text message:
How message was sent (website, app, or text):
Intended recipient email:
Some content of message:

Feedback and Knowledge Base