Knowledge Base

  1. Mass Mailer App 

    1. Mass Mailer App Best Practices
  2. Getting Started 

    1. How do I join my group?
    2. How Do I Submit a Support Ticket?
    3. Clearing your Browser's Cache
  3. Moving to Stripe 

    1. Benefits of Stripe
    2. How to Cancel BluePay
  4. Apps 

    1. App Marketplace
    2. RecruitmentPro
    3. How Do I Access HQ Docs?
  5. Beta Theta Pi 

    1. Beta Theta Pi: What’s the cost to use the MassMailerApp?
  6. Dues 

    1. What Is Finance Admin?
    2. How Do I Add Dues/Charges to My Members?
    3. How Do I Credit a Member?
    4. How Do I Have Some One Else Make a Payment for Me?
    5. Who are Bill Payers?
  7. Events 

    1. How Do I Set Up a Calendar?
    2. Why aren't my events showing up on my website's calendar?
  8. Messages 

    1. Why aren't my members receiving text messages?
    2. Messaging Permissions
  9. Members 

    1. How to Re-send Activation Links/Activate Members
    2. How to upload a roster to ChapterSpot
    3. How Do I Change a Member's Status?
    4. How Do I Update Member Permissions?
    5. How Do I Remove/Delete a Member?
  10. PKTConnect 

    1. PKT: Why are some member's who are on the dashboard not appearing on PKTConnect?
  11. Website 

    1. How to Edit your website
    2. I want to build my chapter website.
    3. How to Sell Merchandise on Your Site
    4. What is the difference between my ChapterSpot account and our website?
    5. How to Assign WebsiteApp editors.
  12. All articles 

    1. How to Edit your website
    2. How do I join my group?
    3. Why aren't my members receiving text messages?
    4. How Do I Set Up a Calendar?
    5. App Marketplace

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